After registration, you have been assigned to a personal manager, who is always ready to help you with a campaign's launching and optimization.
You will see the contact details of your personal account manager at the right top of the screen. 
Moreover, you can find all the contact details of your personal manager in the 'Help Center' section of your account.
1. Here you will find the Skype ID, Telegram, and email of your manager.
2. In the FAQ section, you can find many useful articles regarding your question. Just write keywords in the empty field and tap to search.
3. In other cases you can submit a ticket to our support team and they will answer you as soon as possible.
We highly recommend you to get in touch with your manager and ask for a consultation in case you have any difficulties. They will consult you regarding your campaigns' settings and bids, help you to avoid overspending and improve campaigns' performance. Moreover, you can save a campaign in drafts and ask your manager to check it.